Cancellation policy

Chain Breaker renews automatically on the schedule you choose until you cancel. You can pause, skip, change size or cancel anytime before your next billing date, in under a minute.

Last updated: October 6, 2026

How billing works

When you subscribe, you're charged the price of the box you choose. Your subscription then renews automatically at that same price on the schedule you picked (every 2 weeks, every month or every 6 weeks) and keeps renewing until you cancel. Each charge appears on your order history and the payment method you used at checkout.

Sizes and prices

Flight: three 100 g coffees from three producers, $39 per box. Duo: two 250 g coffees, $54 per box. Full: three 250 g coffees, $75 per box. Shipping is included in every box. Taxes may apply.

Before every box

A few days before each box is roasted, we email you a preview of your coffees: producer, variety, process and tasting notes. Reply to swap any of them before the deadline in that email.

Your first box

If you don't love a coffee in your first box, tell us and we'll replace it with another producer's at no cost.

How to pause, skip, change or cancel

Go to Manage your subscription, sign in with the email you subscribed with and make the change. No calls, no forms. Changes made before your next billing date apply to that charge. You can also write to us and we'll do it for you.

If you're charged after canceling

If you're charged for a renewal you meant to cancel, contact us before it ships and we'll cancel it and refund you in full. Boxes that have already shipped follow our refund policy.

Changes to your plan

If we ever change the price of your plan, we'll email you before the new price applies, so you can decide whether to continue.

Questions

Write to us at fabiogaitan@unchainedcoffee.com or through our contact page. Every message is answered by Fabio within one business day.